> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.booko.nl/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Invoice stuck on Needs check

An invoice gets **Needs check** (on **Costs**: **Review needed**) when the AI isn't confident enough, details are missing, or it looks like an earlier invoice. It only moves on once someone has looked at it.

## Steps

1. Go to **Costs** > **To review** and click **Review**.
2. Under **Invoice details**, compare the values with the document: **Invoice**, **Supplier**, **Invoice Date**, **Subtotal** and **VAT amount**.
3. Something wrong? Click **Edit**, correct it and click **Save**.
4. Seeing **Category missing**? Check that **Business or personal** is set correctly; your accountant chooses the right ledger account.
5. Seeing **Possible duplicate**? Check whether you uploaded the invoice twice.

## Why is it still there?

- Seeing **Accountant review required**? Your accountant must approve the remaining bookkeeping questions. Your part is done once the details are correct. Want to speed it up? Message your accountant via **Messages** and link the invoice.
- Working without an accountant, or unsure who should approve it? Ask for a colleague in the chat.

## Good to know

- A poor scan or photo leads to **Needs check** more often. Upload the original PDF when you can.
- The **Overview** shows how many invoices still await review.

## Still stuck?

Invoice still on **Needs check** after you and your accountant checked it? Ask for a colleague in the chat and mention the supplier and invoice date. The chat can't change bookings for you.