> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.booko.nl/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Privacy: download your data or close your account

Under **Settings** > **Privacy & data** you handle your privacy matters yourself.

## Download your data

1. Go to **Settings** > **Privacy & data**.
2. Under **Download your data**, click **Request export**.
3. When you see **Your data export is ready to download.**, the export downloads to your device. Earlier exports appear under **Export history**.

## Product analytics on or off

Under **Privacy preferences** > **Product analytics** you choose whether Booko may collect usage statistics (no amounts, names or form input). This applies per browser.

## Close your account or another privacy request

1. Under **Account closure**, click **Request account closure**, or open **Other privacy requests and request history**.
2. Choose the **Request type**: for example **Correct personal data**, **Restrict processing**, **Object to processing** or **Request data erasure**.
3. Optionally add **Additional information (optional)** and click **Send request**.
4. Follow the status under **Request history** (**Submitted**, **In progress**, **Completed**).

## Good to know

- A request is reviewed first. Your account and bookkeeping records are not deleted immediately.
- Financial records are kept for 7 years where Dutch fiscal law requires it.
- You can also email privacy questions to privacy@booko.nl.

## Still stuck?

Erasure and closure requests are always handled by a colleague; the chat can't delete anything. Ask for a colleague in the chat if you can't submit a request or have questions about its status.