Message your accountant

Messages gives you direct contact with your accountant in Booko. Handy for questions about an invoice, a booking or your books.

Steps

1. Click Messages in the menu.
2. Click New conversation, or open an existing one.
3. Optionally fill in Subject (optional). Leave it empty to keep using one general conversation.
4. Is your question about an invoice? Choose Link invoice (optional).
5. Want to attach a file? Click Attach file.
6. Type your message and click Send.

From an invoice

On Revenue, open Actions next to an invoice and choose Ask accountant to review. The invoice is linked to your message.

Good to know

• The number of new messages shows next to Messages in the menu and under Needs attention on the Overview.
• Unread filters conversations you haven't read yet.
• Your accountant is not Booko support. For questions about the app itself, use Need help?.

Still stuck?

• Seeing You don't have an accountant linked yet.? Ask your accountant to invite you, or connect with a code (see "Connect your accountant with a code").
• Not sent. on a message? Click Retry message.
• Conversations won't load (Conversations could not be loaded.)? Click Try again. If it keeps failing, ask for a colleague in the chat.

Updated on: 28/09/2026