Magic link not arriving

Email me a magic link sends an email with the subject Your Booko sign-in link. Don't see it? Go through these steps.

Steps

1. Wait a moment – the email usually arrives within a few minutes.
2. Check your spam or junk folder, and in Gmail also Promotions or Updates.
3. Check the email address – a sign-in link is only sent to an address that already has a Booko account. You'll see the "link sent" message even for an unknown address; that's intentional, to protect accounts. Use the address you signed up or were invited with.
4. Don't request too often – after a few attempts in a row you need to wait. Try again after a minute.
5. Use only the newest link – a link works once and expires shortly. Button not working? Copy the link from the email into your browser.

Another way to sign in

• Sign in with your Password on the Sign In tab.
• Signed up with Google? Choose Continue with Google.

Security

Never forward your magic link or login codes, not even to Booko support. We will never ask for them in chat. Got a sign-in link you didn't request? You can ignore the email.

Still stuck?

Nothing after 15 minutes and a new request, not even in spam? Ask for a colleague in the chat and mention the email address you're trying to sign in with.

Updated on: 28/09/2026