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Articles on:Troubleshooting
Fixes for sign-in, uploads, processing and bank connections.

Categories

  • Bank
  • Troubleshooting
  • VAT
  • Subscription & billing
  • Processing & review
  • Frequently asked questions
  • Account, security & privacy
  • Uploading invoices & inbox
  • For accounting firms
  • Getting started
  • Working with your accountant
  • Reports
  • Sales invoices
Articles
  • Bank sync issues
    What to do when your bank connection has expired, won't sync or is missing transactions.Few readers
  • Invoice stuck on Needs check
    Why an invoice shows Needs check and how to move it forward.Few readers
  • Upload failed
    What to do when uploading an invoice or receipt doesn't work.Few readers
  • Magic link not arriving
    Requested a sign-in link but no email? Here's how to fix it.Few readers
  • Login problems and forgotten password
    What to do when you can't sign in or have forgotten your password.Few readers

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